Frequently Asked Questions
Everything you need to know about shopping with Melanie Lyne.
What is the return policy for online orders?
We offer a 30-day return policy for most items purchased online. Items must be unworn, unwashed, and have all original tags attached. Please note that jewelry and final sale items are non-returnable.
How can I track my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer international shipping?
Currently, Melanie Lyne ships exclusively within Canada and the United States. Shipping rates and delivery times vary based on the destination and selected shipping method.
How do I determine my size?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We provide measurements for bust, waist, and hips to help you choose the correct size.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer secure payment options through PayPal and Melanie Lyne gift cards.
Can I return an online purchase to a physical store?
Yes, online purchases can be returned to any Melanie Lyne boutique location. Simply bring your original invoice and the items you wish to return within 30 days of purchase.